Sep 20 2010

Idea for a restaurant


Had an interesting idea tonight while out with Bryce while we were out for dinner, getting bad service… My idea was a restaurant where the amount of service time you receive from your waiter is justified by the amount of money you’re spending.

Essentially, you come in, which entitles you to maybe a few mins of waiter time. Spend, say $10, which buys you a few more mins… By the time you’ve spent $100 (for example) you’ve paid for a chat with the waiter at the end of the night.
At the end (checkout point), if you haven’t had your allocated service time, the place gives you a discount or some amount off your bill, or something.

The best part is that this would encourage hospitality people to actually notice their customers and to pay attention – with real money as an incentive, I’d expect that using the allocated service time would become a KPI for staff or something..

Maybe that’s just my annoyance at having to hunt repeatedly for table service to get a drink talking.